Service Process
As an organic fertilizer equipment manufacturer, Gofine Machinery is committed to providing customers with one-stop solutions from pre communication, project planning, scheme design, production manufacturing, construction management, training, and after-sales service
Pre-sales service
1. Provide comprehensive technical and business consulting services.
2. Propose the most suitable solutions and equipment for customers.
3. Design and produce machines according to customers’ special requirements.
In-sales service
1. Provide product trial and debugging services.
2. Provide product use training.
3. Provide logistics and distribution services.
After-sales service
1. Carefully check every process of the machine, quality first.
2. Assist customers in equipment infrastructure construction.
3. Dispatch engineers to install and debug equipment, and train front-line operators on site.
4. Visit customers regularly to solve production problems and provide technical support.